A SaaS solution that continuously scans domains for abuse and, through structure, workflow, and automation, provides an efficient way of managing it at scale.
Let's take you though the basics
See what our customers have to say
Kevin Koopas, Co-Founder and COO - Shortdot
Peter Forsman, Abuse Manager på Internetstiftelsen
To successfully fight abuse at scale you’ll only need a few ingredients
Detecting abuse requires gathering intelligence, tracers, and predictors that combined will identify and give evidence of these activities.
We have done the heavy lifting by researching over 200 Abuse feeds, assessed them for quality, false-positive rates, and integrate only the best ones.
Much thought has gone into the platform architecture and application logic to facilitate automation. For example, reports are grouped into cases, so you don't process the same event several times.
The Dashboard provides you with important KPIs and intuitive insight over the abuse cases. The structure helps you stay organized.
The case details view provides the abuse agent with as much evidence and details as possible to allow the case agent to make quick assessment on the type of abuse and which actions needs to be taken.
Daily Email Reports shows new and open cases. It enables you to take immediate action and over time build understanding to predict trends and identify abnormalities.
Thousands of Abuse Cases can be efficiently processed just by a few clicks using the bulk update tools.
The system will automatically record all actions, which provides each case with a transparent and traceable audit trail. This can be useful when looking up which actions have been taken or if documentation needs to be provided.
iQ Abuse Manager automatically generates statistics allowing you to monitor and investigate abuse trends.
iQ Abuse Manager automatically generates a suite of reports, including ICANN Registry Agreement Specification 11.3B compliant reports.
The “sub-account” functionality allows you to give limited access to other entities. E.g. Registries to Registrars, Hosters to Resellers. The “sub-accounts” can themselves manage their own users. A “sub-account” will only see abuse cases related to their domains.
It's quick and easy to setup
The List of Domains to be scanned can either be fetched by the system or uploaded using files or API.
All domains in the list will be scanned and assessed for abuse according to the selected abuse categories.
Log in to the Dashboard or pull data from the API to get detailed insight into all abuse cases, statistics and reports.
Prices start from $175 per month
Tap into combined 100+ years of trusted knowledge, experience and wisdom in the domain name industry.
To manage abuse efficiently, you need policies that define acceptable use and provide you legal causeways to take action. You must have internal procedures that describe how you practice your policies.
iQs senior Compliance and Policy staff can assist you in developing or reviewing existing policies if needed. We can also assist in developing internal routines and practices to help you most efficiently enforce your policies.
Want us to work together on optimizing your Policies and Procedures?
We understand that for various reasons, not everyone has the internal resources to manage abuse. We, therefore, offer Abuse Management as a professional service. Our experienced staff could either handle all abuse or work in cooperation with your existing team. Services will be performed in accordance with your abuse policies.
Considering outsourcing your abuse management?
The full tech stack of the iQ Abuse Manager is developed in-house. This allows us to do deep integrations, complex customization and rapid iterations. Do you have any special workflow requirements?
Want us to discuss how we could help develop exactly what you need?
iQ Abuse Manager is developed and managed by people passionate about making the Internet a better place. We are ex Registrar and Registry Operators that understand your challenges.
Got any questions? Don't hesitate to reach out.